In today’s world, B2B users expect the software they use to be easily deployed, as well as intuitive and responsive – but it wasn’t always this way. Profitability has shifted to the consumer market, and consumers have vastly different expectations than B2B professionals. They want beautiful, easy-to-use apps that are intuitive. They expect to download and go, without reading an instruction manual. These expectations have carried over to the business world – putting users’ needs at the forefront. In today’s blog, we will discuss software usability and how it impacts user adoption and productivity in the B2B sphere.
Specsavers is a company with a vision based on, well, vision. This international optometry retailer began as a single location on the remote Channel Island of Guernsey. Founded by the husband and wife team of Doug and Mary Perkins, Specsavers has grown to more than 1,500 retail locations across the U.S.A. The secret to their success was two-fold. First was a commitment to offering a wide range of stylish eyewear at affordable prices. The second was using a joint venture partnership model that allowed optometrists to own their practices and focus on delivering quality care while letting the Specsavers corporate team handle back-of-house business services like payroll, purchasing, and finance.
Built-in cloud-specific features make it easy to get users up and running quickly—virtually no training required. Appeal to a wider user community with an intuitive, role-based interface Speed user adoption—virtually zero training needed with built-in starter kits, online help, and tutorials Simplify administration with application diagnostics. First-in-Class Functionality: Improve forecast accuracy. Connect operational assumptions to financial outcomes. Predictive planning and rolling forecasts enable you to project future performance and create alternative scenarios. Streamline processes with flexible workflow and plan management capabilities Quickly create reports with an intuitive user interface and full Excel integration Simplify reporting with built-in management reporting capabilities Forecast performance accurately with rolling forecasts and best practices
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